Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

FAQs

What is HELLFEVER?

HELLFEVER is a concept-driven horror brand, anchored by immersive storytelling.

Do you sell physical or digital products?

We sell physical apparel on our store, which is printed and shipped to you. Each order also unlocks a host of digital downloads / assets, which tie in with the current concept. These are immediately accessible after purchase.

What is your refund policy?

You can see the refund policy here:

REFUND POLICY

Production / Fulfilment

Every shirt is custom printed when you order.

This ensures we don't hold surplus stock and is better for the environment. It also means we can quickly conceptualise new designs.

How much is shipping?

Shipping in the UK / Europe / USA is free. Worldwide shipping will show at checkout. All orders of 2 or more shirts are eligible for free shipping worldwide.

How long does shipping take?

Shipping Times

Fulfilment - 3-5 business days

Shipping - 3-7 business days

Total shipping time - 6-12 business days

See shipping policy for more info.

What happens once I order?

Your order will be directed to one of our printing partners, and you will receive an order confirmation, containing a secret link.

You will have immediate access to the concept assets (e.g. the short film / short story and other relevant media) tied to the concept.

You will then receive your physical order as soon as it is printed and shipped.

What is the Alphabet Archive?

The Alphabet Archive is our hero concept - a collection of corrupted transmissions, brought to life through apparel, fiction, short films, and more.

Each drop will follow a letter of the alphabet, starting with [A] // Aliens. 26 drops, 26 immersive horror experiences.

Who handles the creative (e.g. directing / writing / photography)

Rob handles the overall creative for HELLFEVER, including directing, product/ concept photography, graphic design and writing. Any collaborations or work from other creatives will be credited on the site.

Who designed the shirts?

The shirt designs are a mix of direct artist commissions and designs Rob has created, with original and copyright-cleared assets.

Can I share the secret link with friends?

Access to the transmission page is limited to one person per order. Please respect the spirit of the brand and experience by keeping the link and any passwords to yourself.

If page views on the transmission page outnumber orders, we will have to explore restricting access with serial keys or per-person limits, which we'd prefer not to do.

How often are drops?

We are aiming to launch a new concept drop every three to four months. Keep up to date by signing up to the HELLFEVER email community.

Wash Care

Turn the garment inside out to protect the print. Wash in cold water (30°C/86°F) on a delicate cycle using a soft detergent. Avoid fabric softener, bleach, dry cleaning, and tumble drying to prevent fading, shrinkage, or damage to the print.